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Surgery Times

How to make an Appointment

Appointments can be made online or by phone. 

Calling in at our surgery: 

 Reception staff at the surgery will be pleased to arrange appointments for you and help you with any queries you may have.

They are here to help you obtain the best possible service from the Practice.

Please help them to help you by giving as much information as possible especially in an emergency.

All our Practice Staff sign and adhere to confidentiality agreements .

Online:
You can now book routine appointments online via Patient Access

If you don’t have access to make online bookings please see one of our reception staff who can provide you with your unique log in details. Once you have registered to use the online services you will be able to book appointments online and order repeat prescriptions.

Reception Hours

For general queries and prescription collection, reception will be open as follows:

Monday 8.00am - 7.00pm
Tuesday 8.00am - 7.00pm
Wednesday 8.00am - 7.00pm
Thursday 7.00am - 6.30pm
Friday 8.00am - 7.00pm
Saturday 8.00am - 1.30pm

We are closed for half an hour (12.30 - 1.00pm) Monday, Tuesday, Wednesday and Friday.

Consultation Hours

Monday 9.00am - 12.30pm 3.00 - 6.30pm
Tuesday 9.00am - 12.30pm 3.00 - 6.30pm
Wednesday 9.00am - 12.30pm 3.00 - 6.30pm
Thursday 9.00am - 12.30pm No afternoon consultations. The Out Of Hours GP service is available
Friday 9.00am - 12.30pm 3.00 - 6.30pm

Each doctors' session is booked with 21 patients'; no further appointments will be given out except in an emergency after 11.00am and 5.00pm. In case of an emergency, if you walk in between the hours of 11.00am and 5.00pm each day our reception staff will discuss with the doctors your emergency situation and with the doctor's agreement you will be given an appointment or you will be requested to contact our out of hours service.

On arrival please use the SELF - CHECK In screen or let the receptionist know so that doctor/nurse will know that you are here. Please give 24 hours notice to cancel an appointment. 

Consulting times are allocated a duration of 10 minutes per patient.

Practice Extended Hours

Tuesday 7.00 - 8.00am (Pre-booked appointments only)
Saturday 8.00am - 1.30pm (Pre-booked appointments only)
On Sundays and Bank Holidays the surgery is closed all day.

Appointments for the above sessions can be booked during the week. Please contact the surgery on Monday morning to get these appointments as they get booked up quickly. These appointments are offered mainly for working patients.

BANK HOLIDAY CLOSURES FOR 2017

THE SURGERY WILL BE CLOSED ON THE FOLLOWING DAYS. 

PLEASE GIVE PLENTY OF TIME FOR REPEAT PRESCRIPTIONS AND CHECK THAT YOU HAVE ENOUGH MEDICATION DURING TIME WHEN THE SURGERY IS CLOSED.

Bank Holidays
   
   
   
   
MONDAY 28th AUGUST 2017
MONDAY 25th DECEMBER 2017
TUESDAY 26th DECEMBER 2017

Out of Hours & Weekend Cover

If you have an unexpected medical problem that cannot wait until we reopen please call 111.  You will initially speak to a call handler and depending on the nature of your problem a doctor may call you back or you may be directed to another service eg. Our Out of Hours services on 0207 511 8880 or A&E.

General health advice can be found on www.nhs.uk

Newham Urgent Care Centre

This is based at Glen Road, Plaistow, London E13 8SH.
Minor illnesses and injuries are treated here at the following times:

Monday - Friday 7.00am - 10.00pm
Saturday, Sunday and Bank Holidays 9.00am - 10.00pm

Telephone: 020 7363 9200
Fax: 020 7363 9212

Save time and nominate your local pharmacy. Your Neighbourhood Professionals Plashet Pharmacy Woodside Pharmacy Tiziana Silvestre
© Neighbourhood Direct Ltd 2017
Shrewsbury Road,, Forest Gate, , London, E7 8QP
  • Telephone 020 8586 5111 / 5124 / 5123
Practice Website supplied by Oldroyd Publishing Group
Save time and nominate your local pharmacy. Your Neighbourhood Professionals Plashet Pharmacy Woodside Pharmacy Tiziana Silvestre
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