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Do it Online

For practice registered patients, many conditions can be dealt with quicker online.

Practice has introduced Online consultations and there is no login required. This is a quicker way for our patients to contact their GP practice without having to wait on the phone or take time out to come into the practice. Using a smartphone, tablet or computer, you can contact your practice about a new problem or an ongoing issue. You can ask questions or tell your GP about your symptoms. The practice will ensure your contact is dealt with by the right person in the team, helping ensure you are served as quickly and appropriately as possible. Sometimes this will mean you will need a phone call with the GP or nurse, or an appointment at the practice, and this will be informed as usual. All requests are responded to by the next working day.

Getting Started is Easy!

Simply click on this Link and in the search bar type the symptoms or query that you have. This will produce a series of choices and forms. Click on the relevant form and submit it.

If you cannot find a suitable form to select for your symptom or query, then select 'a General Health Query'. You will get a response by the next working day.

The Doctor will call you from our practice WITHELD number. If there is no response then the query will be closed and you will need to resubmit a new form .

If you have difficulty in completing the form our reception staff will be able to assist.

NOTE: Online consultations are an alternative service – it is still possible to do other things on the practice website such as seeing test results and your medical record, ordering a repeat prescription or booking an appointment.

Online Patient Access

Patients can use Patient Access to:

  • Order repeat prescriptions online
  • Make/cancel appointments online
  • Obtain test results online
  • Access to your medical records online


My GP app, what is it? | The Chorley Surgery


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