Online Consultation availability

Please note that the online consultation forms are available during the following times:

Monday to Friday: 8am to 5.00pm (excluding bank holidays)

At other times, you can get urgent advice or care by:

1. calling NHS 111

2. online at

3. calling NEWHAM GP CO-OP on 0207 511 8880

Welcome to our online consult page, please click on the relevant buttons on 'Consult your GP onlin' on the homepage of this website and you will be directed to our online forms.

The book an appointment button allows you to view a range of forms relevant to different problems. Please select the appropriate form for your reason why you are contacting us.


The Practice will aim to action the online consultation forms within 2 working days (excluding weekends and Bank Holidays).  Please note this does NOT MEAN that you will receive a call during this period. Once your form has been actioned, you will get a text message to inform you when you telephone consultation will take place. Please do not ring the surgery unless you want to cancel your telephone consultation. Please make sure you are available on the phone number you have provided for the Clinician to make contact with you. If you miss your call, YOU WILL NEED TO RE-SUBMIT A NEW ONLINE FORM.

All online consultation forms submitted by patients are directly and securely linked to Shrewsbury Road Surgery and come into our clinical system . These forms are then picked up by our staff who will distribute the form to the appropriate Clinician to action.