To Make Appointments and Surgery Time

How to make an Appointment

Appointments can be made online or by phone.

Calling in at our surgery:

Reception staff at the surgery will be pleased to arrange appointments for you and help you with any queries you may have.

They are here to help you obtain the best possible service from the Practice.

Please help them to help you by giving as much information as possible especially in an emergency.

All our practice staff sign and adhere to confidentiality agreements.

Online:
You can now book routine appointments online via Patient Access and my GP app.  

My GP App

This is a mobile app access. If you wish to book an appointment online or order medication, please download the MY GP APP on your smartphone. All you need is your Registered Mobile Phone Number to gain access.

If you don’t have access to make online bookings please see one of our reception staff who can provide you with your unique login details. Once you have registered to use the online services you will be able to book appointments online and order repeat prescriptions.

Reception Hours

For general queries and prescription collection, reception will be open as follows:

Consultation Hours

Each doctors' session is booked with 20 patients'; no further appointments will be given out. If you want to make a GP appointment for telephone consultation or video consultation, you can ring on 0300 033 7700 from 8am to 9am and 2pm to 3pm, Monday to Friday, except Thursday afternoon and then press Option 1 or book online. 

Consulting times are allocated a duration of 10 minutes per patient with a GP.

Practice Extended Hours

Saturday 8.30am - 2.30pm (Pre-booked appointments with the Nursing Team) 

On Sundays and Bank Holidays the surgery is closed all day.

BANK HOLIDAY CLOSURES FOR 2021

THE SURGERY WILL BE CLOSED ON THE FOLLOWING DAYS.

PLEASE GIVE PLENTY OF TIME FOR REPEAT PRESCRIPTIONS AND CHECK THAT YOU HAVE ENOUGH MEDICATION DURING TIME WHEN THE SURGERY IS CLOSED.

Out of Hours & Weekend Cover

If you have an unexpected medical problem that cannot wait until we reopen please call 111. You will initially speak to a call handler and depending on the nature of your problem a doctor may call you back or you may be directed to another service eg. Our Out of Hours services on  0207 511 8880 or go to A&E (Only if you have serious illness).

General health advice can be found on www.nhs.uk

Newham GP Co-operative Limited

Glen Road, Plaistow, London E13 8SL
Monday - Sunday 8.00am - 11.00pm
Telephone 020 7511 8880

Newham Urgent Care Centre

This is based at Glen Road, Plaistow, London E13 8SH.
Minor illnesses and injuries are treated here at the following times:

Telephone: 020 7363 9200
Fax: 020 7363 9212